THE OFF GRID ENERGY GUARANTEE
Off Grid Energy has you covered with an industry-leading, solar service package.
Daily system monitoring, free maintenance, repairs and comprehensive insurance.
Our monthly lease and prepaid lease plans come standard with our best-in-class service package. Customers in select markets can now purchase our service package when they finance or pay for their home solar and battery storage system outright. Compare Off Grid Energy plans and services.
Available Full Covereage Solar System Warranty
You’re completely covered with Off Grid Energy’s worry-free, warranty. We work tirelessly to ensure your system is operating at peak performance, partner with the most trusted equipment manufacturers in the industry, and our installation crews have 20+ years of installation experience. Our full coverage solar system warranty includes free equipment replacement and system repairs including all parts and labor, and the guarantee that our roof penetrations are watertight for a full decade. See your Off Grid Energy contract for more specifics on your warranty.
Proactive Solar System Monitoring
We take your system’s performance seriously. When you go solar with our monthly plans or solar system monitoring, we can monitor your system daily to ensure you’re taking full advantage of the sun. Our best-in-class monitoring technology proactively informs us of possible issues, so your system is always at peak performance.
Frequently Asked Questions
What if something breaks?
You pay nothing. Zero. We cover your system’s maintenance, plus we take care of paperwork, scheduling, and more. With Off Grid Energy, you’ll never pay a dime for repairs.
What if my solar panels stop working?
Our Monitoring Team oversees all Off Grid Energy systems daily - monitoring each solar system's production so you don’t have to think twice. If something happens, or your system performance dips, we are alerted and contact you ASAP to get it fixed.
What if something happens to my roof during or after installation?
We have you covered. Your Off Grid Energy contract includes a roof warranty, which protects your roof from leaks or holes. Not all solar companies offer a comprehensive warranty like Off Grid Energy!
What if I need help?
Don't worry. We have a Customer Support team ready to help resolve any issues that may arise.