- Who will help me when I have questions?
- What happens during an installation?
- What happens to my roof when solar panels are installed?
- What is installed as a part of a solar system?
- How long does the installation usually take?
- I’m part of an HOA. What do I need to know?
- What happens after I turn my system on?
Who will help me when I have questions? #
From design and installation to a lifetime of service and care, Off Grid Energy pairs you with the perfect person to guide you through it.
Your sales consultant will work with our design team to customize your solar system and find the right payment plan for your needs. Then a project coordinator who is well-versed in your region will manage the rest of the process.
After your system is up and running, our customer care team will be your go-to for any questions or concerns you have.
There are a lot of people behind the scenes to make sure your solar panels are producing as much power from the sun as possible — now and in the future.
Learn more about the Off Grid Energy team.
What happens during an installation? #
Once we have finalized your system design and have all of the necessary approvals, it will be time to install the solar panels on your roof.
Our local installation crews are experienced and efficient. A lot of times, they can complete installations in one day. Here’s what a typical installation day looks like:
Step 1 – Crew arrival and preparation
First things first. We introduce ourselves and map out where we’ll be working and parking our vehicles.
Step 2 – Review system design and equipment location
Your foreman will review the plans with you and confirm the equipment and where it will go.
Step 3 – System installation
The crew will install the solar panels and wiring on your roof, while the foreman installs your inverter and other electrical equipment.
Step 4 – Crew clean up
We clean up as construction winds down to make sure we leave your property exactly as we found it.
Step 5 – Final walk-through
Once installation is complete, your foreman will explain how your new home solar system works and how to power it on.
What happens to my roof when solar panels are installed? #
Since Off Grid Energy home solar systems are roof-mounted, we do drill holes in the roof to anchor the racking equipment for the panels during installation. All our roof penetrations are made watertight and are guaranteed by a workmanship warranty.
One little known benefit, once the solar panels are on your roof, they can protect the underlying sections from normal weathering and increase its longevity.
What is installed as a part of a solar system? #
Each home is different, and the equipment we install can vary from house to house. In general, here’s what you can expect.
1) Solar panels
Solar panels convert sunlight into direct current electricity (DC).
2) Inverter
Your inverter tells energy where to flow and converts it into alternating current electricity (AC), so it can be used in your home.
3) Off Grid Energy meter
Solar production is measured and monitored by your Off Grid Energy meter so we can make sure your system is producing as much energy as possible.
There are also a few pieces of equipment that you already have at your home that are connected to the solar system.
4) Main electrical panel
Your electrical panel distributes AC electricity to your entire home. You probably know it by its other name, “Fuse Box.”
5) Utility meter
When the sun is shining, you may get all of your energy from solar, but due to things like weather, winter and nighttime, you will still have to buy some energy the old-fashioned way. Your utility meter measures how much energy comes from and goes to the grid.
How long does the installation usually take? #
The process of having the solar system installed on your roof can be relatively quick — many Off Grid Energy installations are completed in one day.
Before our crew comes to your house, it takes several weeks to prepare your project so that you have the smoothest installation day possible. Whenever possible, we’ll do the work for you, and we’ll keep you updated along the way. Here’s what we’ll do:
Conduct a site survey to look at your roof, attic and electrical panel
Finalize your custom design
Apply for permits and wait for approval
Collect other necessary approvals and documentation that is specific to your neighborhood (such as HOA approval)
When it comes time to install the system, we’ll let you know how long the construction process will take for your home and what you can do to prepare.
I’m part of an HOA. What do I need to know? #
All homeowners associations (HOAs) are different. It’s a good idea to reach out to your HOA to find out about their solar approval process. Let your project coordinator know, and they’ll take care of as much of the paperwork as possible.
What happens after I turn my system on? #
When you turn your solar system on, your home will officially be powered with energy from the sun, produced right on your roof.
You will be able to monitor your solar energy production through myoffgridenergy.com.
For customers with a monthly bill, you will receive your first bill 30 days after you get the green light to turn on the system.
